Customer success stories
Customer Success Stories — Real projects. Real results.
From OTT operators and telecom providers to fuel station networks and banks — CRM.COM has helped businesses achieve measurable growth in subscription billing, cashback loyalty and repeat revenue.
ALL SUCCESS STORIES
Real businesses, real repeat revenue.
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VTVcabVideo & MediaVietnamVTVcab monetises TV content to 2M+ subscribers through CRM.COM.Vietnam's #1 pay-TV operator uses CRM.COM for OTT subscription billing, subscriber lifecycle management and content monetisation — replacing legacy systems with a single unified platform.
Read story → - Akash Digital TVVideo & MediaBangladeshAkash Digital TV keeps viewers connected from the dish to the phone, across all 64 districts.
Nearly one million DTH and OTT subscribers are billed and managed on CRM.COM, with prepaid packs, mobile payments and shops that serve customers on the spot.
Read story → - eTVVideo & MediaSouth AfricaeTV brings free-to-air television to millions of homes through Openview.
CRM.COM keeps one record behind every Openview decoder, switched on at a shop counter or from a mobile phone, so eTV can see where the platform is growing.
Read story → - Orbit NowVideo & MediaSaudi ArabiaOrbit Now viewers pay by the day, week or month, and every renewal runs itself.
CRM.COM runs wallets, top-ups and automatic renewals for Orbit Now's ad-free Arabic streaming, so every pass switches on and off by itself.
Read story → - MedianetVideo & MediaMaldivesMedianet gives every household one account for satellite and streaming TV, across 164 islands.
CRM.COM switches satellite and streaming services on and off as customers pay, so dealers and the support team spend less time fixing access.
Read story → - fly.coolTelecom & IoTSouth Africafly.cool scales to thousands of subscribers in months, not years.
South African ISP fly.cool launched its full MVNO billing and BSS platform on CRM.COM in weeks — with RICA-compliant SIM management, automated subscription billing and cashback loyalty in one stack.
Read story → - AirlinkTelecom & IoTTrinidad & TobagoAirlink brings free TV to every internet household, with one simple place to manage it all.
CRM.COM looks after each household's internet, free TV and paid extras from the first order, with a portal to pay, add and change services at any hour.
Read story → - EurobankFinance & FinTechGreeceEurobank rewards 4M+ cardholders with €250M+ in CRM.COM-powered cashback.
€pistrofi, Eurobank's merchant-funded cashback programme, runs entirely on CRM.COM — spanning 8,900+ merchants, up to 20% cashback on top offers, and 100+ campaigns run every year.
Read story → - JiniusFinance & FinTechCyprusJinius welcomes Cypriot businesses of every size onto Bank of Cyprus's digital economy platform.
Tiered plans, sign-up and automatic SEPA Direct Debit collection on CRM.COM let Jinius keep welcoming businesses without the work growing alongside.
Read story → - EKOEnergyCyprusEKO drives 45% more spend per visit from identified EKO Smile members.
EKO runs fuel station POS, loyalty and fleet billing entirely on CRM.COM — turning everyday fill-ups across 100+ Cyprus stations into a repeat revenue engine, not one-off sales.
Read story → - CoffeehouseRetail & HospitalityCyprus & GreeceCoffeehouse hits double-digit % repeat customers across 19 stores with CRM.COM.
CRM.COM powers Coffeehouse's branded cashback wallet, in-app ordering and prize draws — unifying loyalty across 19 stores in Cyprus and Greece, integrated with its NCR Aloha POS.
Read story → - ScorpiosRetail & HospitalityGreece & TurkeyScorpios runs employee dining benefits across every venue on CRM.COM.
CRM.COM powers Scorpios' tiered digital eWallet for staff food & beverage allowances — automatic top-ups, zero manual vouchers, unified across venues in Greece and Turkey.
Read story → - Superhome CenterRetail & HospitalityCyprusSuperhome Center drives 50% more wallet spend with tiered cashback on CRM.COM.
CRM.COM powers Superhome Center's tiered cashback wallet — Bronze to Platinum — across 6 stores and 65,000+ products in Cyprus, with real-time rewards on top of its existing LS Retail POS.
Read story → - Costa CoffeeRetail & HospitalityCyprusCRM.COM helps Costa Coffee reach #1 in the App Store Food & Drink category.
CRM.COM powers Costa Coffee's branded loyalty app with cashback rewards and personalised promotions — driving repeat visits, higher basket spend and a top App Store Food & Drink ranking.
Read story → - MAS SupermarketsRetail & HospitalityCyprusMAS runs one funded rewards network across 50+ independent supermarkets.
MAS&Win gives shoppers one app and one wallet across the network, while suppliers and stores fund the offers and CRM.COM settles the money between every party.
Read story → - The Mall of CyprusRetail & HospitalityCyprusThe Mall of Cyprus runs one gift card across the partner stores of two malls.
Shoppers add a Mall Gift Card to their phone wallet and spend it at partner stores, while CRM.COM holds the balance and settles with every merchant.
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