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& Commerce

Subscriptions, billing and enterprise class product catalogue

billing software

Subscriptions for modern commerce: recurring, usage, loT and project billing

CRM.COM delivers ready made processes to enhance and simplify your subscription business


Advanced product catalogue


Versatile service and product ordering


Powerful subscriptions


Termed and usage based billing


Any billing model


Payment and provisioning plug ins


Multi-service and multi-domain

Avoid product launch delays with a powerful product catalogue

Respond to competitive pressure and easily manage your offerings with the CRM.COM product catalogue.

CRM.COM is flexible in defining packages and pricing from simple flat rate models to more complex tiered rate models with promotions and free trials.

triple play billing

Leverage customer experience with online service ordering

Thrive in this hyper-accelerated online world  with online service ordering via CRM.COM. Order to fulfil or order to subscribe with advanced promotions to attract new subscribers and reduce churn.

Ability to pay for orders via card on file, cash or the CRM wallet (cashback rewards or open balance).

emi wallet

Subscriptions on auto pilot

Put your business on auto pilot with the versatility and flexibility of CRM.COM. 

Easily monetize your subscription business whether it is Media, OTT, Pay TV, ISP, Triple Play, Banking or FinTech, IoT usage charging, Energy or Fleet operations. In addition, launch subscriptions for recurring purchases of physical goods, such as food, coffee, FMCGs.

Any billing model

Pre-bill, post-bill, pay before you use, pre-purchase credit, subscription and payment-driven billing models. Bill annually, monthly, weekly, daily or based on usage with anniversary or period billing.

Diverse subscription models

Termed, usage (real time charging or allowance based charging), hybrid (termed and usage), one-off charging

Bill to scale

Optimised payment flows

Enhance payment processes from multiple payment sources. More specifically, accept money easily with built-in payment gateways - Stripe, PayPal, JCC and support credit cards, direct debit, SEPA and more.

From local to global

Launch your subscription business in any country and accept payments from multiple currencies. Meanwhile, manage taxes hassle free as you enjoy revenue from your global audience.

From free to paid

Take leads as free trials and convert to paid subscriptions. Also, automate invoicing with recurring and one time fees, refunds and taxes while eliminating errors from manual work.

Failed payment prevention

Retain your subscriber base and reduce churn by applying automated retries on failed payments. Ensure you never miss a payment while in fact gaining control over your finances.

Integrate any payment gateway

CRM.COM supports multiple pre-embedded global payment gateways allowing one-off and recurring credit card payments in 100+ currencies. Additionally, it provides the option to develop integration plug-ins to a local payment gateway via the CRM.COM Integration APIs.

View all pre-integrated payment gateways

billing software
billing payments

Satisfy your subscribers with card on file

Improve your payment collection process and receive payments faster while keeping subscriber payment information safe.

Accept online payments easily and effectively and offer your customers 1-click checkout with our card on file flow.

Maximize income with content and device monetization

Coupled with subscription billing, CRM.COM allows you to monetize digital content and devices with device tracking, usage tracking, app management and in-app purchases. Sell, manage, rent and charge usage for telecom devices (STBs, decoders, routers etc.) and loT devices (alarms, heating and cooling devices, machinery etc.).

subscription billing

Provisioning plug-ins

CRM.COM simplifies service provisioning by unifying service and content on connected devices. In addition, it supports pre-embedded provisioning adaptors for multiple systems and provides the option to develop integration plug-ins to service delivery platforms via the CRM.COM Integration APIs.

For physical good subscriptions you can easily integrate your POS system via a specially designed POS integration API set.

View all pre-integrated service delivery platforms

Dive deep into data with the built-in BI

Use the CRM.COM embedded non-relational BI tools to analyze subscriber and billing data via graphical charts, reports and insights to allow for performance monitoring and support for better business decisions. Importantly, forecast your future revenue with MRR reports and plan your subscriber growth efficiently with a complete subscription billing solution.

subscription billing

Continue the journey

Business Communities

Product aggregation and joint promotions with your B2B community