Subscriptions
& Commerce
Subscriptions, billing and enterprise class product catalogue
Subscriptions for modern commerce: recurring, usage, loT and project billing
CRM.COM delivers ready made processes to enhance and simplify your subscription business
Advanced product catalogue
Versatile service and product ordering
Powerful subscriptions
Termed and usage based billing
Any billing model
Payment and provisioning plug ins
Multi-service and multi-domain
Avoid product launch delays with a powerful product catalogue
Respond to competitive pressure and easily manage your offerings with the CRM.COM product catalogue.
CRM.COM is flexible in defining packages and pricing from simple flat rate models to more complex tiered rate models with promotions and free trials.
Leverage customer experience with online service ordering
Thrive in this hyper-accelerated online world with online service ordering via CRM.COM. Order to fulfil or order to subscribe with advanced promotions to attract new subscribers and reduce churn.
Ability to pay for orders via card on file, cash or the CRM wallet (cashback rewards or open balance).
Subscriptions on auto pilot
Put your business on auto pilot with the versatility and flexibility of CRM.COM.
Easily monetize your subscription business whether it is Media, OTT, Pay TV, ISP, Triple Play, Banking or FinTech, IoT usage charging, Energy or Fleet operations. In addition, launch subscriptions for recurring purchases of physical goods, such as food, coffee, FMCGs.
Any billing model
Pre-bill, post-bill, pay before you use, pre-purchase credit, subscription and payment-driven billing models. Bill annually, monthly, weekly, daily or based on usage with anniversary or period billing.
Diverse subscription models
Termed, usage (real time charging or allowance based charging), hybrid (termed and usage), one-off charging
Bill to scale
Optimised payment flows
Enhance payment processes from multiple payment sources. More specifically, accept money easily with built-in payment gateways - Stripe, PayPal, JCC and support credit cards, direct debit, SEPA and more.
From local to global
Launch your subscription business in any country and accept payments from multiple currencies. Meanwhile, manage taxes hassle free as you enjoy revenue from your global audience.
From free to paid
Take leads as free trials and convert to paid subscriptions. Also, automate invoicing with recurring and one time fees, refunds and taxes while eliminating errors from manual work.
Failed payment prevention
Retain your subscriber base and reduce churn by applying automated retries on failed payments. Ensure you never miss a payment while in fact gaining control over your finances.
Integrate any payment gateway
CRM.COM supports multiple pre-embedded global payment gateways allowing one-off and recurring credit card payments in 100+ currencies. Additionally, it provides the option to develop integration plug-ins to a local payment gateway via the CRM.COM Integration APIs.
Satisfy your subscribers with card on file
Improve your payment collection process and receive payments faster while keeping subscriber payment information safe.
Accept online payments easily and effectively and offer your customers 1-click checkout with our card on file flow.
Maximize income with content and device monetization
Coupled with subscription billing, CRM.COM allows you to monetize digital content and devices with device tracking, usage tracking, app management and in-app purchases. Sell, manage, rent and charge usage for telecom devices (STBs, decoders, routers etc.) and loT devices (alarms, heating and cooling devices, machinery etc.).
Provisioning plug-ins
CRM.COM simplifies service provisioning by unifying service and content on connected devices. In addition, it supports pre-embedded provisioning adaptors for multiple systems and provides the option to develop integration plug-ins to service delivery platforms via the CRM.COM Integration APIs.
For physical good subscriptions you can easily integrate your POS system via a specially designed POS integration API set.
Dive deep into data with the built-in BI
Use the CRM.COM embedded non-relational BI tools to analyze subscriber and billing data via graphical charts, reports and insights to allow for performance monitoring and support for better business decisions. Importantly, forecast your future revenue with MRR reports and plan your subscriber growth efficiently with a complete subscription billing solution.
Continue the journey
Business Communities
Product aggregation and joint promotions with your B2B community