Powering
employee dining benefits for a global lifestyle hospitality brand.
How Scorpios runs a tiered, digital food & beverage allowance for its team — across every venue, on CRM.COM.
The client
A global lifestyle hospitality brand
Scorpios is a global lifestyle hospitality brand — a “gathering place” concept combining beach clubs, restaurants, music and wellness programming, founded in Mykonos in 2015 and part of Soho House & Co since 2019. The brand has been expanding internationally, with a flagship Bodrum, Turkey venue and further openings in the pipeline.
The challenge
Keeping a team perk consistent as the brand expands
As Scorpios expands from a single Mykonos venue to multiple international locations (Greece, Turkey, and beyond), it needs a consistent, centrally managed way to give staff a food & beverage allowance at work — one that reflects different employee levels/tiers, works across venues and countries, and reconciles cleanly against each location’s point-of-sale system, rather than a manual or venue-by-venue process that would not scale with the brand’s growth.
The solution
A digital allowance built to travel with the brand
CRM.COM provides Scorpios with an eWallet-based employee benefits platform: each staff member gets a digital wallet credited with a monetary food & beverage allowance, tiered according to employee level, which they spend at work.
Digital wallet per employee
Every staff member gets a CRM.COM eWallet holding their food & beverage allowance — no physical vouchers or cash to track.
Tiered by employee level
Allowance amounts are configured per employee tier and applied automatically — no manual calculation per person.
Spend identified at POS
Wallets are integrated directly with Oracle Simphony — staff identify themselves and spend from their balance right at checkout.
Automatic recurring top-ups
Wallet balances are replenished on a set schedule with no manual intervention, so the benefit simply renews itself.
One system, every venue
The same wallet framework runs across venues in Greece and Turkey today, ready to extend to new locations as Scorpios expands.
Centralised reconciliation
All spend across every venue rolls up into one system — replacing manual, venue-by-venue tracking with a single source of truth.
Integrations
Connected to the systems already in place
The wallet integrates directly with Oracle Simphony, the point-of-sale system already in use at Scorpios venues, so spending is identified and settled automatically at checkout — no manual vouchers or reconciliation.
The results
Better benefits. Less admin work.
For Scorpios, the payoff isn’t a single metric — it’s consistency. One digital wallet framework now covers every venue and every employee tier, turning what used to be a manual, location-by-location process into something that runs itself. As the brand continues to expand into new markets, that same foundation extends with it, with nothing to redesign or rebuild along the way.