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CRM.COM

Identity
Management

Verify identity, onboard customers and capture customer transactions from any system

identity management software | Subscription Billing Software | recurring billing | subscription billing | OTT billing | DTT Billing | DTH Billing | IPTV Billing | VSAT Billing | VOD Billing | PPV Billing | Media Billing | Video Billing | Pay TV Billing | Telco Billing | Telecom Billing | Triple Play Billing | ISP Billing | Broadband Billing | Radius Billing | Retail Rewards | Retail Loyalty | Hospitality Rewards | CRM Billing | Energy Billing | EV Billing | IoT Billing | Bank Rewards | Fintech Wallet
billing software

Commerce wallet for digital money and rewards

EMI-grade eWallet for brand rewards and FinTech including digital offers, commerce pools and gift passes

Key Features

crm billing

Onboard via
branded apps or
self service API

crm billing

Capture
customer
purchases

crm billing

Create micro
personas via
segmentation

crm billing

Identify and
analyze customer
needs

crm billing

Communicate
and engage
with customers

Configurable no code mobile apps, web portals and mobile passes

Onboard customers via ready made mobile apps, web portals, mobile passes or via your own channels using the CRM.COM self service API.

Branded no code front end with configurable logos, colours, images and embedded links.

Simplify the customer registration process with minimal but useful data capturing with secured OTPs.

Retail Loyalty Programs | eWallet-based Cashback Promotions | eWallet rewards | Cashback rewards | cashback Loyalty | customer retention | Mobile Passes | Wallet Passes
QR code rewards mobile pass Apple Wallet Google Wallet

Frictionless and friction light purchase capture

CRM.COM is pre-integrated with leading POS, ecommerce systems and card terminals, with the purchase basket sent to CRM.COM. Identity management allows you to choose from:

  • Frictionless payment driven customer identification
  • Self-scan of QR code
  • POS scan of QR code.

Uniquely, CRM.COM handles all the promotion and payment logic from its backend, leaving front end systems agnostic of promotions and subscriptions.

POS connectivity is achieved with basic configuration, simply by posting sales and subscription transactions to CRM.COM.

Segment customers into micro personas using the embedded BI

Build multiple micro personas via the advanced segmentation and BI tools and understand who your target audience is.

Develop insights about your audience and their specific needs in order to customise the experiences you provide them. Capture rich customer data which will allow you to form more accurate micro personas.

Subscription Billing Software | recurring billing | subscription billing | OTT billing | DTT Billing | DTH Billing | IPTV Billing | VSAT Billing | VOD Billing | PPV Billing | Media Billing | Video Billing | Pay TV Billing | Telco Billing | Telecom Billing | Triple Play Billing | ISP Billing | Broadband Billing | Radius Billing | Retail Rewards | Retail Loyalty | Hospitality Rewards | CRM Billing | Energy Billing | EV Billing | IoT Billing | Bank Rewards | Fintech Wallet | Segmentation

Automate communications and notifications

Easily engage with your customers via in-app notifications, email or SMS either for marketing, financial or operational purposes. Don’t let customers miss any key event and keep them up to date with their service reminders or milestone notifications (e.g. payment notification or new award received).​

crm billing | crm billing software | subscription management software

Intuitive CRM suite

Automate activities, sales and service requests while managing customer relationships leading to improved customer satisfaction, increased sales and enhanced business productivity. A complete CRM suite into your solution.

CRM software | Subscription Billing Software | recurring billing | subscription billing | OTT billing | DTT Billing | DTH Billing | IPTV Billing | VSAT Billing | VOD Billing | PPV Billing | Media Billing | Video Billing | Pay TV Billing | Telco Billing | Telecom Billing | Triple Play Billing | ISP Billing | Broadband Billing | Radius Billing | Retail Rewards | Retail Loyalty | Hospitality Rewards | CRM Billing | Energy Billing | EV Billing | IoT Billing | Bank Rewards | Fintech Wallet | Service Requests | Ticketing system

Continue the journey

eWallets & Promotions

eWallets for digital promotions, customer retention, churn reduction and enhanced digital payments