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CRM.COM

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CRM.COM Introduces AI Features

We’re thrilled to announce that we’re stepping into the future of technology by integrating AI and bots into CRM.COM. This transformative move is poised to revolutionise the user experience, offering a multitude of benefits. CRM.COM plans to gradually introduce AI features throughout 2024.

With AI, CRM.COM will be able to offer customers personalised recommendations for products and services as well as suggest offers and promotions. For CRM.COM users, AI will be able fix product descriptions and images as well as assist in configuration of setup rules.

AI chatbots will enhance communication and streamline processes, providing instant assistance and support for both customer care functions as well as ordering.

By harnessing the power of AI, we aim to enhance efficiency, drive innovation and deliver unparalleled value to our clients and their customers. Get ready to experience a smarter and more intuitive software solution that evolves with your needs.

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Product updates: CRM.COM release 5.7.0.0 is available

We are happy to announce that CRM.COM release 5.7.0.0 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, ability to set up Reward Offers, Promotions  and Pass Plans in multiple currencies, product recommendations to contacts via the apps, introduction of Donations at the preferred organisation, Reward Offer Approvals, introduction of new payment gateway integrations (JCC Payment Gateway and Cardlink Payment Gateway) , new Award Insights, operational messages when a B2B invitation is sent, new financial communication tags, settlement analysis enhancements, API improvements, overall UI enhancements and bug fixing across modules. 

5.7.0.0 Release Notes here. 

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Announcements

MAS Supermarkets launch “MAS & Win” powered by CRM.COM

On 17 October 2023, MAS Supermarkets held a press conference at the group’s headquarters to present the “MAS & Win” application.

MAS & Win
Presentation of the MAS & Win Mobile Application

MAS Supermarkets, aligned with the developments related to digital transformation, launched the “MAS & Win” application, creating a digital experience for its customers. Attuned to market trends with a deep understanding of the impact of inflation on households, “MAS & Win” innovates by offering cashback in the customers’ eWallets.

Apart from multiple digital cashback-based offers, via the app consumers have access to brochure offers, participate in competitions, view locations of the nearest MAS supermarkets, view cooking recipes and more.

MAS & Win
MAS & Win Mobile Application

The application is available for download for Android users here and iOS users here.

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Announcements

CRM.COM signed a partnership agreement with Yellow Applications

We are delighted to unveil a significant partnership with Yellow Applications, marking an important milestone in our partner journey.

Yellow Applications is a technology solutions agency providing online technology applications and digital upgrade services.

This collaboration harnesses the collective strengths and expertise of both organizations, propelling us towards a future of enhanced value and innovation for our valued customers. By synergizing Yellow Applications’ esteemed industry knowledge with our own state-of-the-art software solutions, we are poised to redefine the market landscape and cater to the evolving demands of our clients. This strategic alliance underlines our unwavering dedication to delivering unrivaled services, expanding our horizons and fostering mutual growth and prosperity.

Anticipating a world of boundless possibilities, we eagerly await the transformative impact we will create together with Yellow Applications in Cyprus, Greece and beyond.

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Announcements

Product updates: CRM.COM release 5.5.4.5 is available

We are happy to announce that CRM.COM release 5.5.4.5 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, CRM.COM introduced tax rate validity periods, business registration improvements, custom fields on Products, product catalogue enhancements, communication of a subscriber’s upcoming bill, new automation filers, overall UI enhancements and bug fixing across modules. 

5.5.4.5 Release Notes here. 

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Product updates: CRM.COM release 5.5.4.4 is available

We are happy to announce that CRM.COM release 5.5.4.4 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, CRM.COM introduced wallet enhancements on apps and portals, embedded browser URLs improvements on apps and portals, order catalogue improvements, subscription insights enhancements, advanced calendar billing, overall UI enhancements and bug fixing across modules. 

5.5.4.4 Release Notes here. 

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Product updates: CRM.COM release 5.5.4.3 is available

We are happy to announce that CRM.COM release 5.5.4.3 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, CRM.COM introduced expiration dates on exported passes, enhanced service delivery and billing estimations, summary screen enhancements on Service Requests, Leads and Orders, Purchase API enhancements, overall UI enhancements and bug fixing across modules. 

5.5.4.3 Release Notes here. 

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Product updates: CRM.COM release 5.5.4.2 is available

We are happy to announce that CRM.COM release 5.5.4.2 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, CRM.COM introduced MRR reporting, contact verification via statutory ID, enhancements on orders, enabling of Google Geocoding, Transaction Processor API Enhancements, dedicated Overview/Dashboard pages for each software area, overall UI enhancements and bug fixing across modules. 

5.5.4.2 Release Notes here. 

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Announcements

Product updates: CRM.COM release 5.5.4.1 is available

We are happy to announce that CRM.COM release 5.5.4.1 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, CRM.COM introduced enhanced financial transactions APIs, product catalogue improvements, ability to restrict the number of times a contact receives a specific communication, purchase events enhancements, ability to keep track of stock balance for non-traceable physical goods, enhanced order quotation communication tag, enhanced order automations, overall UI enhancements and bug fixing across modules. 

5.5.4.1 Release Notes here. 

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Announcements

Product updates: CRM.COM release 5.5.4.0 is available

We are happy to announce that CRM.COM release 5.5.4.0 is now available. The newest release includes new features, feature enhancements, software improvements and bug fixes on all software areas. 

More specifically, CRM.COM introduced contact relationships, log activity improvements, business insights improvements, report improvements, mobile pass improvements, enhanced UI/UX for SaaS model, new Subscriptions API, enhancements on automations and assignable entities, overall UI enhancements and bug fixing across modules. 

5.5.4.0 Release Notes here.