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CRM.COM

Business
Communities

B2B commerce with product aggregation and joint promotions within your business community

B2B commerce

Key Features

billing software

Commerce wallet for digital money and rewards

EMI-grade eWallet for brand rewards and FinTech including digital offers, commerce pools and gift passes

crm billing

Platform
topology
with multiple
service
owners

crm billing

Aggregate community business products and promotions

crm billing

Community purchases and wallet payments to other businesses

crm billing

Settlement between merchants and businesses

crm billing

B2B Commerce Pools

crm billing

B2B
Spends

crm billing

B2B
Connect



A platform topology to monetise your business community

CRM.COM is designed as a platform topology, enabling your business to engage with other businesses to enrich your offering to your customers.

CRM.COM owns and runs the platform with multiple Service Owners offering value added services. You can be a service owner, where you run the CRM.COM service and sign up businesses, typically suited for regional or industry-focused providers, such as a bank, a telecom provider or a technology provider.

Via CRM.COM, not only you can create your internal channel structure of merchants, venues and service providers but uniquely you can cooperate with other businesses in aggregating products and services and sharing promotions and offers.

cloud billing

Collective purchasing power with community aggregation

Foster a community connection among customers and enrich your product and service portfolio by aggregating community business products and promotions.

Pool your common demand for certain products or services to negotiate better terms and pricing from suppliers. The collective purchasing power enables the community to secure more favorable deals compared to individual purchasing. Set up a discount agreement with your partners and pass back part of that discount as a refund into the wallet. 

Allow your customers to purchase products and services from other community businesses using your wallet.

Ideal for strong brands that want to extend their reach through affiliate model agreements.

Sell idle capacity via commerce pools

Publish commerce pools for idle capacity of products and services and let other businesses buy it for their customers to use in their awards or passes.

Negotiate or auction a discount (contribution) and see your top line and bottom line improve.

Ideal for strong brands with a popular product that can be used by other businesses.

ewallet payments

Leveraging B2B commerce and partnerships

crm billing

B2B Spend

Enable B2B spends where your customers spend their open balance across the business community

B2B commerce

B2B Connect

Be a B2B Merchant of another business or enjoy other businesses being your B2B Merchants and do joined promotions

subscription billing

B2B Commerce Pools

Publish or auction your idle capacity for partners to sell or provide as a gift, benefit or promotion