- Do you need to monetize video, voice, data, devices and usage and be ultra efficient and super flexible?
- Do you want to introduce a subscription model with multiple billing methods and payment options that can be launched in weeks and not months?
- Do you want to reduce your subscription billing management costs?
- Do you want to increase your subscriber base?
CRM.COM delivers ready made business processes to enhance your subscription business model
Real Time Rewards
- Do you want to increase repeat customers?
- Do you want to launch a modern and innovative rewards program with real value to the customer?
- Do you want to track consumer behavior and spending patterns and introduce the right offers to the right customers?
- Are you looking to add that little “extra” to your business that could skyrocket your brand and differentiate you from your competition?
CRM.COM helps you understand your customers and target them individually with real time, meaningful SKU-based offers
Accelerate and monetize your entire business
Monetize your entire business whether it is Subscription TV, Video, Triple Play, IoT usage charging or fleet operations. Powerful recurring prepaid and postpaid billing and full subscriber management ready for any country, currency and tax model
Don’t leave customer loyalty to chance and provide real time, personalized wallet-based rewards whether you are a small merchant, a big retailer, a restaurant chain, a local coffee shop, a bank, an OTT provider or a Triple Play operator
Adapted to the ever-changing financial world, CRM.COM provides eWallets, eMoney, conditional monetary awards and multiple accounts in single currency or multi-country / multi-currency models
Monetize your digital contents and devices with device tracking, usage tracking, app management and in-app purchases with Single Sign On (SSO) and Single Customer Views (SCV)
From a smooth customer onboarding to a rich customer data capture, ticket handling and customer notifications, CRM.COM automates all your customer care needs
Get a real time overview of how your business is performing with embedded BI, ready-made reports and dashboards anywhere and anytime
Best Practice Business Processes
CRM.COM provides ready to deploy, best practice business processes and has global expertise for even the most demanding and complex project implementations. In addition, it is designed to be easily extended with a powerful API and integration tools.
CRM.COM is a member of TM Forum, a non-profit global industry association, one of the largest collaboration environments in the world, which helps its members transform and succeed in the digital economy.
Enterprise Class Cloud & Security
The CRM.COM Cloud is an enterprise class cloud hosted within the IBM Cloud and ensures a fast project start, continuous updates in a highly secure and performant environment that can scale.
CRM.COM is designed, developed and tested with world class security standards. It is continuously tested against OWASP recommendations with manual and automated testing using Acunetix Web Scanner. CRM.COM encrypts all sensitive data including passwords, card numbers, PIN numbers and voucher secret codes. CRM.COM is GDPR and PCI ready.
Trusted by industry leaders
This innovative cashback loyalty scheme by CRM.COM allowed us to grow our cardholder base which subsequently increased cards spending at our partners’ premises while at the same time delivering tangible rewards at the point of sale. Additionally, through the functionalities offered, the loyalty scheme enabled us to make the right proposition each time to our customers and boost spending at partner companies via promotional activities. Furthermore, it allowed us to expand our merchant business and enhance our relationships with our business partners who benefit from increased sales and a loyal customer base.
Head of Loyalty & Added Value Services, Eurobank EFG
The flexibility of the CRM.COM Software allowed us to work with a diverse partner network, such as VNPost, and sign up tens of thousands of subscribers within a couple of months. The CRM.COM project team was experienced, knowledgeable and easy to work with and led to an efficient project implementation that was launched on time
Nguyễn Công Dự
IT Director, MobiTV
The CRM.COM software is a powerful reward engine that allows us to launch affordable and beneficial loyalty schemes for our customers. That, coupled with modern, sound, flexible and expandable architecture made the CRM.COM software an obvious choice for seamless integration with the rest of our platforms. The company clearly understood the requirements of the project and followed a structured way of project deployment. The project was delivered on time and within budget
Marinos S. Nomikos
IT Director, ANEK Lines