- Do you need to monetize video, voice, data, devices and usage and be ultra efficient and super flexible?
- Do you want to introduce a subscription model with multiple billing methods and payment options that can be launched in weeks and not months?
- Do you want to reduce your subscription billing management costs?
- Do you want to increase your subscriber base?
CRM.COM delivers ready made business processes to enhance your subscription business model
- Do you want to increase revenue from repeat customers?
- Do you want to launch a modern and innovative rewards program with real value to the customer?
- Do you want to track consumer behavior and product spending patterns and introduce the right offers to the right customers?
- Are you looking to add that little “extra” to your business that could skyrocket your brand and differentiate you from your competition?
CRM.COM helps you understand your customers and target them individually with real time, meaningful SKU-based offers
- Do you want to launch a multi-currency EMI grade eWallet?
- Do you want your customers to easily transact with digital money?
- Do you want to introduce physical or electronic gift cards?
- Improve customer acquisition with an eWallet that provides multiple funding and payment methods (VISA, Mastercard, SEPA and many more)
CRM.COM helps you launch an innovative eWallet solution to effortlessly transact using digital money
Accelerate and monetize your entire business
Monetize your entire business whether it is Subscription TV, Video, Triple Play, IoT usage charging or fleet operations. Powerful recurring prepaid and postpaid billing and full subscriber management ready for any country, currency and tax model
Don’t leave customer loyalty to chance and provide real time, personalized wallet-based rewards whether you are a small merchant, a big retailer, a restaurant chain, a local coffee shop, a bank, an OTT provider or a Triple Play operator
Adapted to the ever-changing financial world, CRM.COM provides eWallets, digital money, eGift Cards and eVouchers in multiple currencies for both physical persons and business customers
Monetize your digital contents and devices with device tracking, usage tracking, app management and in-app purchases with Single Sign On (SSO) and Single Customer Views (SCV)
From a smooth customer onboarding to a rich customer data capture, ticket handling and customer notifications, CRM.COM automates all your customer care needs
Get a real time overview of how your business is performing with embedded BI, ready-made reports and dashboards anywhere and anytime. Advanced purchase analytics down to the level of the product.
Cloud Native Architecture & Security
CRM.COM is a cloud native product with an events-based micro services architecture that offers scalability at a low TCO. Our new generation API is compliant to the OpenAPI specifications and is targeted at both system to system integrations and self-service devices. The CRM.COM Cloud is an enterprise class cloud that ensures maximum availability in a highly secure and performant environment that can scale.
CRM.COM is designed, developed and tested with world class security standards. It is continuously tested against OWASP recommendations with manual and automated testing using Acunetix Web Scanner. CRM.COM encrypts all sensitive data including passwords, card numbers, PIN numbers and voucher secret codes. CRM.COM is GDPR and PCI ready.
To read more about the CRM.COM technology and architecture click here.
Select the solution you are interested in and power up your business with CRM.COM
Subscriber management and billing for your subscription TV and digital video business
Subscriber management and billing for ip telephony, broadband and video
Rewards and online ordering for your business in the retail and HORECA industry
Trusted by industry leaders
This innovative cashback loyalty scheme by CRM.COM allowed us to grow our cardholder base which subsequently increased cards spending at our partners’ premises while at the same time delivering tangible rewards at the point of sale. Additionally, through the functionalities offered, the loyalty scheme enabled us to make the right proposition each time to our customers and boost spending at partner companies via promotional activities. Furthermore, it allowed us to expand our merchant business and enhance our relationships with our business partners who benefit from increased sales and a loyal customer base.
Head of Loyalty & Added Value Services, Eurobank EFG
The flexibility of the CRM.COM Software allowed us to work with a diverse partner network, such as VNPost, and sign up tens of thousands of subscribers within a couple of months. The CRM.COM project team was experienced, knowledgeable and easy to work with and led to an efficient project implementation that was launched on time
Nguyễn Công Dự
IT Director, MobiTV
The CRM.COM software is a powerful reward engine that allows us to launch affordable and beneficial loyalty schemes for our customers. That, coupled with modern, sound, flexible and expandable architecture made the CRM.COM software an obvious choice for seamless integration with the rest of our platforms. The company clearly understood the requirements of the project and followed a structured way of project deployment. The project was delivered on time and within budget
Marinos S. Nomikos
IT Director, ANEK Lines
The advanced digital world we live in, requires a new generation reward model. Gone are the times of point-based systems, customers collecting stamps or asking for their loyalty voucher.
Mple, the new Hellenic Bank rewards scheme which has been recently launched in Cyprus runs on CRM.COM.
EKO Cyprus, a client of CRM.COM, continues to amaze with its EKO Smile mobile application by collecting a total of 7 awards at the Cyprus Mobile Excellence Awards 2020.