EMI electronic money transactions billing software CRM.COM

Electronic Money Institutions

Real Time Rewards

Designed for the financial industry

CRM.COM is a global specialist in transaction capturing and the eWallet-based solution for Electronic Money Institutions (EMIs) is a reliable, cost-effective and easy to implement solution that can help you launch an innovative solution in weeks and not years.  CRM.COM provides you the ability to use the CRM.COM solution as your primary platform for your electronic money business.

CRM.COM incorporates full customer information capture, KYC policies, financial accounts, eWallets, transactions, transaction restrictions, transaction fees, wallet maintenance fee ceilings, notifications, reporting, web portals and mobile apps.

The CRM.COM EMI solution is approved by the Central Bank of Cyprus and fully conforms to the EMI regulations as published by the European Central Bank and in accordance to PSD2.

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digital payments software CRM.COM

Complete eWallet functionality

The CRM.COM EMI solution provides a complete eWallet functionality which supports a variety of transactions with multiple funding sources including bank accounts, SEPA, debit and credit cards, PayPal and other online payment systems.  Multiple transaction types are supported such as payments, refunds, transfers from wallets to accounts, transfers from wallets to wallets, transfers from accounts to wallets and fees based on transactions or wallet maintenance. The eWallets are highly configurable and are fully aligned to the operator’s internal policies and Know Your Customer (KYC) rules.

Innovative features

The CRM.COM EMI solution provides innovative and extensive features that allow online payments for purchases, settling utility bills, registering for automatic bill payments, paying for a purchase done at a physical location and more.

Transactions are secured by One Time Passwords (OTPs).

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Fully transactional

Different types of transactions are supported in CRM.COM. Restrictions can be applied on transactions according to their type and the customer. Transaction fees can also be applied on specific types of transactions, for example there is no fee for deposits or withdrawals, but there is a fee for money transfers

  • Deposits
  • Withdrawals
  • Money transfers


GDPR ready

CRM.COM is GDPR ready and makes it easy to capture rich customer information that is verified through KYC business rules as defined by the EMI

Certified by a European Central Bank

CRM.COM has already been approved by the Central Bank of Cyprus

Statutory compliance

statutory compliance is supported via extensive analytics, reports and dashboards which are highly customizable and can be scheduled to automatically reach your email inbox daily, weekly, monthly or yearly

Are you launching a new EMI platform?