Q.Can CRM.COM Software be used as a Sales Management tool? In particular, can it track sales performance, evaluate salespeople, view active and lapsed accounts and follow up on clients?
A large portion of the CRM.COM Software functionality is designed to track and control the entire sales process and monitor a company’s sales funnel by enabling a company to review all sales-related activities or to see the progress of a specific lead or a specific salesman or team. In addition, using CRM.COM Offer & Loyalty Management a company can create targeted offers of new and existing products to prospect or loyal customers.