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CRM.COM News

LTV Moves to Triple Play with CRM.COM Software V3R3
LTV successfully upgrades CRM.COM Software and goes live with Triple Play.
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CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam.
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CRM.COM Articles

Leverage your partners and resellers
Work on-line with your subsidiaries, affiliates and dealers to serve customers, cross-sell products and services, and outsource work.
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Training & Events

CRM.COM Certification Course
CRM.COM is offering regular 1 week certification courses.
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Consulting


The role of the Consulting team is to implement CRM.COM Software projects from start to finish, delivering solutions that offer significant and measurable business value.

Our aim is to ensure that we can deliver projects quickly and with minimum risk, providing the most cost-effective solution to the customer. To this end, we offer a range of well-defined and standardised services based on alphaPM, our Customized Project Management methodology which covers best-practice guidelines and sample deliverables for all services.
Our services include:
  • Scoping:
    Identifying and mapping the business areas and needs to be addressed by CRM.COM Software. The deliverable is a "Big Picture" of the solution.
  • Application mapping and configuration:
    Detailed mapping and configuration of the customer business functions to the CRM.COM Software functions./li>
  • Integration:
    Defining all external data sources and defining integration points. Designing the integration mechanism and detailed solution.
  • Technology Design:
    Scoping and designing the technology architecture required to support the and detailed solution system.>

Our team is made up of dedicated professionals with many years of experience in the IT industry. Our aim is to provide not just software, but complete business solutions to our customers.