CRM.COM News
LTV successfully upgrades CRM.COM Software and goes live with Triple Play.
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CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam.
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CRM.COM Articles
Work on-line with your subsidiaries, affiliates and dealers to serve customers, cross-sell products and services, and outsource work.
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Web or MS Outlook access channels
Access CRM.COM Software functionality from a variety of web-based desktops or MS Outlook.
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Ease of Use is the Key
Ease of Use is the Key Here at CRM.COM, we believe that if you can’t use it, neither will the rest of your organization.
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Training & Events
Brochures
Increase the efficiency of all your CRM processes with CRM.COM software extensive coverage of ALL sales, service, marketing and operations functions.
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Business on-demand
Introducing the CRM.COM Software solution that automates all business processes.
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Professional Services
Industry Challenges
The professional services industry primary challenge is efficiency. It is an industry where its main asset is the most scarce resource, people. The industry employs qualified and highly remunerated professionals and is typically always short of staff. It is imperative therefore that the professional services firm utilises its people as efficiently as possible.
Industry Solution requirements
The primary requirement of the industry is to track each and every job, cost it, bill it and measure it. In addition the industry requires to hold and maintain complex client relationships and differentiate its level of service for different client types.
CRM.COM Software Value Proposition and Benefits
CRM.COM for the Professional Services firm is a powerful Practise management and Customer Relationship Management system in a single web based platform. It offers coherent job management, time recording and billing functionality as well as advanced CRM functionality such as lead tracking, contact management, campaign management and client segmentation.
CRM.COM provides the following features in its standard release:
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