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LTV Moves to Triple Play with CRM.COM Software V3R3
LTV successfully upgrades CRM.COM Software and goes live with Triple Play.
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CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam.
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CRM.COM Articles

Leverage your partners and resellers Work on-line with your subsidiaries, affiliates and dealers to serve customers, cross-sell products and services, and outsource work.
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Web or MS Outlook access channels Access CRM.COM Software functionality from a variety of web-based desktops or MS Outlook.
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Ease of Use is the Key Ease of Use is the Key Here at CRM.COM, we believe that if you can’t use it, neither will the rest of your organization.
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Training & Events

CRM.COM Certification Course
CRM.COM is offering regular 1 week certification courses.
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Nicosia, Cyprus, May 2009
CRM.COM sponsors and presents at the CISCO Collaboration summit in Cyprus
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Increase the efficiency of all your CRM processes with CRM.COM software extensive coverage of ALL sales, service, marketing and operations functions.
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Business on-demand
Introducing the CRM.COM Software solution that automates all business processes.
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Financial Sector

Industry Challenges

In recent years, the financial sector and especially the retail financial sector has been forced to address the following changes:

Increased Competition
Demanding customers that require personalised service
Financial products that need to be customized to customer needs
Customers want multi-channel access

Industry Requirement Solutions

Easy capture of every customer request and communication.
Sophisticated customer segmentation.
Creation of offers and promotion.
Campaigns to target offers to customer segments.

CRM.COM Software: Offers and Benefit

The CRM.COM Software Sales and Customer Management modules allow the capture of all customer communication visits and contacts. In addition it allows the fast capture of customer requirements by providing a selection of predefined transactional templates to the user. These templates can be created an modified using the drag-and-drop designer screen facility within the software. These customized templates enable the financial institution employee to record the required data efficiently, with only a few clicks.
CRM.COM Software provides a sophisticated segmentation mechanism. Marketers can construct static or dynamic segments based on multiple business criteria.
CRM.COM Software provides one of the most functional, web based campaign management tools in the industry. Campaigns are easily constructed that promote offers to specific customer segments and can then be run and controlled centrally. Campaigns can be in-bound or out-bound and are completely multi channeled, such as call centre, branch, email, SMS or mail shots.