CRM.COM News
LTV successfully upgrades CRM.COM Software and goes live with Triple Play.
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CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam.
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CRM.COM Articles
Gain a competitive advantage against your competition with CRM.COM Software.
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CRM.COM Software automates the entire business of the Estate Agent or Developer. Operations are fully covered, from property management to contract monitoring.
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CRM.COM Subscription Management System - Tools
Another area where CRM.COM excels is in the number and quality of the tools it provides. These tools allow the operator to be more efficient and productive in areas such as reporting and data extraction. The following list outlines the main tools provided as part of the standard software release:
• Embedded Jasper Reports™ tool allows for easy definition of new reports
• Scheduled reports allows for reports to be scheduled and sent by email to users
• Alerts allow for the easy definition of email or SMS alerts to be sent to a user based on definable criteria, i.e a VIP subscription was de-activated
• Embedded data extraction tool allows for the easy definition of import and export templates
• Dashboards. Key users can design their own dashboards where key business data is graphically displayed and drilled down
The following screen shows how a user can schedule a report to be sent to his / her email every week on a Monday.
The following screen shows a management dashboard where the Customer Care Manager tracks customer requests by type and drills down to monitor suspect cases.
