The CRM.COM reporting tool is an easy to use tool that enables you to design, view and generate reports in a very simple way. The system is installed with a full set of standard reports that apply to each one of the application areas of the software. Reports are fully web based and the user can specify data selection criteria, choose what fields to display and how to group the data output.
In addition a number of graphical dashboards are provided where key management data is presented graphically, allowing multiple drill downs to the detailed records.
New reports and dashboards can be created by key user staff of the operator.