The CRM.COM Software supports fully the inventory requirements of the operator. It maintains multiple warehouses and has extensive functionality to track RTS (Requests to suppliers), PO (Purchase Orders) and Good Receipts with S/N or lot number. Stock items can be moved between warehouses and then finally is converted to an “Installed Item” and is moved to the “Installed Location” of the subscriber. What is important to state is that sensitive items such as S/Cs can be traced by serial number from purchase all the way to the STB that is paired with.
