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CRM.COM News

LTV Moves to Triple Play with CRM.COM Software V3R3
LTV successfully upgrades CRM.COM Software and goes live with Triple Play.
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CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam.
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CRM.COM Articles

Increase Operational efficiency
Gain a competitive advantage against your competition with CRM.COM Software.
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Training & Events

CRM.COM Certification Course
CRM.COM is offering regular 1 week certification courses.
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Brochures

CRM.COM software for Estate Agents & Developers
CRM.COM Software automates the entire business of the Estate Agent or Developer. Operations are fully covered, from property management to contract monitoring.
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Connectivity to the Conditional Access System


CRM.COM Software has a built in Transaction Server (CRM.COM TS), a module that allows the company to intelligently route customer transactions to the appropriate Conditional Access (CA) host. CRM.COM TS is designed to be highly efficient, secure and resilient, and can support connectivity to multiple CA systems on the same instance. It is developed using multi threaded Java objects and can initiate multiple concurrent CA commands. Currently the following CA scenarios are supported:

o    CREATE SUBSCRIBER
o    REMOVE SMART CARD
o    ASSIGN A NEW SMART CARD
o    CHANGE SET-TOP BOX
o    MAKE SUBSCRIBER INACTIVE
o    MAKE SUBSCRIBER ACTIVE
o    PPV EVENT
o    UPLOAD PPV ACTIVITY
o    RESET PIN AND PARENTAL RATING
o    CHANGE CUSTOMER LOCATION
o    RESEND ALL PACKETS
o    SEND OSD
o    SEND CA MAIL
o    CHANGING SERVICES (UPGRADING / DOWNGRADING)
o    DELETE SUBSCRIBER