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CRM.COM News

CRM.COM to exhibit at CeBIT 2010
CRM.COM are exhibiting their Real Time Loyalty & Offers solution at CeBIT (Hannover, Germany) 2nd - 6th of March 2010
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IBM DB2
CRM.COM Ready for IBM DB2 data server software
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CRM.COM Articles

Leverage your partners and resellers
Work on-line with your subsidiaries, affiliates and dealers to serve customers, cross-sell products and services, and outsource work.
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Training & Events

CRM.COM Certification Course
CRM.COM is offering regular 1 week certification courses.
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Customers

The following are a selected list of CRM.COM Software customers.
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Client	Country	Industry	Services Provided

Alpha Bank	Cyprus	Finance	Internal IT help desk

Central Bank of Cyprus	Cyprus	Finance	Contact management ‘Black list’ customer management Workflow automation

ΕΚΟ Cyprus	Cyprus	Energy	Fleet Management, consumer company card, 24hr unattended operations, forecourt management software

Eurobank	Greece	Finance	Loyalty Management solution including a cash back scheme

eValue	Greece	Call Centre Services	Call centre automation with full CTI integration Design, execution and monitoring of incoming and outgoing campaigns

Germanos	Greece	Retail chain – Mobile telephony products	Full after sales automation, ranging from L1 to L3 store repairs to L4 HQ repairs Sales automation with store and centralised lead tracking for mobile and landline connections

Infrasat	Angola	Pay TV	Complete CRM and SMS automation for the DTH Pay TV operations Subscription Management & Billing Management of bouquets, packages, promo offers and price lists Mediation and Provisioning (NDS Conditional Access System) Prepaid scratch card payment system

La Perla	The Netherlands	Real Estate	Real Estate management including project and property database, lead tracking and campaign management

Lumiere TV	Cyprus	Pay TV	Complete CRM and SMS automation for the LTV Digital Terrestrial Pay TV operations Subscription Management & Billing Management of bouquets, packages, promo offers and price lists Mediation and Provisioning (NDS Conditional Access System) Accounts receivable Finance and Arrears management

On Digital Media	South Africa	Pay TV	Complete CRM and SMS automation for the DTH Pay TV operations Subscription Management & Billing Management of bouquets, packages, promo offers and price lists Mediation and Provisioning (NDS Conditional Access System) Accounts receivable Finance and Arrears management

Orphanides	Cyprus	Retail chain – Mass consumption products	Loyalty Program management Campaign management Management of special offers at sales points

Vigia Resorts	Portugal	Travel and Tourism	Contact management Offer management Loyalty Program management Promotional campaign management Customer self service through the company’s multiple websites

Vision TV	Ukraine	Pay TV	Complete CRM and SMS automation for the DTH Pay TV operations Subscription Management & Billing Management of bouquets, packages, promo offers and price lists Mediation and Provisioning (NDS Conditional Access System) Accounts receivable Finance and Arrears management