CRM.COM News
LTV successfully upgrades CRM.COM Software and goes live with Triple Play. Read more
CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam. Read more
CRM.COM is Hosting Two Loyalty Events in June
CRM.COM is hosting two events in June 2011: Loyalty for Card Issuers and Loyalty for Retailers. Read more
SMC become Authorised CRM.COM Agents in Africa for Pay TV
SMC partners with CRM.COM to promote and sell the CRM.COM Pay TV SMS and Billing solutions in Africa. Read more
CRM.COM Articles
Work on-line with your subsidiaries, affiliates and dealers to serve customers, cross-sell products and services, and outsource work. Read More
Web or MS Outlook access channels
Access CRM.COM Software functionality from a variety of web-based desktops or MS Outlook. Read More
Training & Events
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Data Protection in CRM.COM Software
Each Master Partner has its own physical database (in the same or different database servers) and so its data is isolated from the other Master Partners’ data. A Master Partner can only access other Master Partner’s data through the community collaborations mechanism. In this case the Master Partner that wants to share the community entity (Customer or business asset) with other Master Partners, makes an explicit assignment. At any time that Master Partner can cancel the assignment and instantly revoke the access right to his data of any other Master Partner.
To promote and facilitate a Master Partner’s conformance to the Data Protection Act, CRM.COM Software keeps extensive information on each Contact and Customer authorisations. Contacts may specify if they wish to be contacted during campaigns and whether they wish their details to be passed to other collaborating Master Partners or not. In the latter case the contact’s data cannot be shared with other Master Partners.