CRM.COM News
LTV successfully upgrades CRM.COM Software and goes live with Triple Play.
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CRM.COM Signs Agreement with AVG JSC for Provision of SMS & Billing Software
AVG selects CRM.COM to provide an SMS & Billing platform for their DTT and DTH operation in Vietnam.
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CRM.COM is Hosting Two Loyalty Events in June
CRM.COM is hosting two events in June 2011: Loyalty for Card Issuers and Loyalty for Retailers.
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SMC become Authorised CRM.COM Agents in Africa for Pay TV
SMC partners with CRM.COM to promote and sell the CRM.COM Pay TV SMS and Billing solutions in Africa.
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CRM.COM Articles
Work on-line with your subsidiaries, affiliates and dealers to serve customers, cross-sell products and services, and outsource work.
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Web or MS Outlook access channels
Access CRM.COM Software functionality from a variety of web-based desktops or MS Outlook.
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Training & Events
Brochures
Increase the efficiency of all your CRM processes with CRM.COM software extensive coverage of ALL sales, service, marketing and operations functions.
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Business on-demand
Introducing the CRM.COM Software solution that automates all business processes.
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Technology and Software Architecture
| Overview An overview of CRM.COM Software in terms of its technology architecture model, a descrpiton of its components and a list of the different computing platforms on which these components can be executed. Architecture ModelCRM.COM Software J2EE Components Execution Platforms Software Architecture Physical Architecture Logical Architecture CRM.COM Software API - Web services A lot of the functions that exist in the EJBs are publshed as a web service. This allows third party system to integrate with CRM.COM Software. CRM.COM Software Integration Models Third party systems may integrate with CRM.COM Software in many ways.The most common are:
Development Environment CRM.COM Software software is divided into three layers: Third Party Development in CRM.COM Software Recommended Technology Infrastructure Server Infrastructure Security and Data Protection In the following links there is a description of the Security that the application provides in relation to Users access and authorisations and the protection of the Data of each Master Partner. CRM.COM Software Security CRM.COM Software Architecture Benefits Below there is a description of the advantages of the CRM.COM Software architecture model over other competitive technology and software architectures and the resulting benefits to the following: UserMaster Partner Application Developers Integration Developers |