CRM Software - Truly Collaborative Customer Relationship Management
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How about a solution on-demand
CRM.COM developed a much easier to use alternative to traditional CRM software. For only a small monthly fee we will run and host your CRM on our servers.
Download brochure
Improve operational efficiency
Increase the efficiency of all your CRM processes with CRM.COM software extensive coverage of ALL sales, service, marketing and operations functions.
Download brochure
CRM.COM developed a much easier to use alternative to traditional CRM software. For only a small monthly fee we will run and host your CRM on our servers.
Download brochure
Improve operational efficiency
Increase the efficiency of all your CRM processes with CRM.COM software extensive coverage of ALL sales, service, marketing and operations functions.
Download brochure
CRM.COM Software On-Premise
On-Premise solutions require our clients to purchase the software with an one-off purchase for the software license fee as outlined below and then pay a yearly recurring fee of 15% of the license fee for maintenance and support.
Implementation and hardware costs will be quoted for after consultation with the customer.
We follow 2 separate licence pricing models which are a Multi-Industry offering and a Triple Play and Pay TV Billing offering. Both models include the CRM.COM Software Core modules, Sales & Marketing modules and the After Sales Service modules. The Triple Play and Pay TV Billing model additionally includes the CRM.COM Transaction Server and Billing Module. Details of these modules are specified below.
CRM.COM Software Core
Customer and Contact Management
Customer Intelligence
Opportunity & Lead Management
Product Management
Calendaring
Assignment & Resource Management
Reporting
Access & Security
Sales & Marketing
Sales & Lead Management
Bookings & Order Processing
Product Configuration
Sales Analysis
After Sales Service
Service Planning
Service Requests
Repairs
Install Base
Service Analysis
Transaction Server & Billing
Service Level Agreements (SLA’s)
Customer Financials & Accounts
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Model 1
CRM.COM Software Core +
Sales & Marketing +
After Sales Service
€800 per named user
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Model 2
CRM.COM Software Core +
Sales & Marketing +
After Sales Service +
Transaction Server & Billing
€2 per subscriber
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