CRM.COM delivers Tier 1 grade billing software, easy to setup and flexible to meet the needs of any recurring billing operator. CRM.COM provides ready made processes to meet the requirements of the most demanding billing tasks, ranging from a simple period based SaaS model to a complex event based triple play operation.
CRM.COM provides specially designed layers to handle all parts of the billing process in an integral manner. Subscriptions generate usage records from events and services which are then rated based on price plans and promotions. Rated usage is then billed into financial transactions which update the subscribers account or wallet. This design completeness makes the software easy and intuitive to use, provides revenue assurance and positions CRM.COM as your central billing platform.Learn more Request a demo
CRM.COM Rewards allows you to create innovative and flexible offers and award individual or group of customers with conditional cashback in their private wallets. The CRM.COM Application works above the billing and invoicing layers and provides conditional money based on financial, demographic and market conditions. The cashback can be conditional, meaning it can be spent on specific products, in particular time periods or for particular channels.
The targeted awards and the conditional money concept provides a powerful combination, enabling our clients to leverage the cost of the offers and offer higher level of awards,enjoying increased revenue and better utilisation of their products and services.
The CRM.COM Rewards Application can be used stand alone or with other CRM.COM Applications to offer a powerful platform where customer loyalty and value is rewarded on a real time basis.Learn more Request a demo
CRM.COM is designed from the ground up for collaboration. The Software supports a powerful concept where Communities (independent companies) consist of Groups and Units and cooperate with each other across their billing and reward processes.
Collaboration is achieved by specifying what data can be viewed or modified and how resources can be shared. The flexibility and diversity of this collaboration enables our clients to utilise a multi-level partner and channel network and leverage their sales and delivery capabilities.Learn more Request a demo
CRM.COM SOFTWARE CAPABILITIES
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A FEW OF OUR CLIENTS
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April 09, 2015Subscriptions are a way to cultivate customer loyalty. Nowadays, the customer purchase behavior is changing and more and more companies decide to move in the direction of subscription-based services. We notice the trend of consumers shifting from pay-to-own to pay-to-use which eliminates the need for infrastructure or to pay for licence fees in advance. This results in consumers only paying for what they use. Intriguing, yes.Read more...
March 23, 2015During the decade of the 70s, Edsger Wybe Dijkstra introduced one of my favourite terms, the “Separation of Concerns” which refers to the practice of separating a problem into multiple smaller ones and focusing and studying one problem at a time instead of many at once.Read more...