CRM.COM Software

CRM.COM software is a web based, easy to use, fast to implement, CRM and Billing software solution. It automates and enhances your entire customer relationship cycle, from lead generation to sales and customer care to billing production, whether it’s prepaid, post paid, real time or periodical.

We support multiple industries and billing models such as Pay TV (DTH, DTT), Triple Play, Loyalty cash back, Petrol Fleet schemes, GSM service providers, Security system providers, Computer solution integrators.

Through innovative software and processes we help our customers to increase sales and subscription revenues, decrease churn and increase operational efficiency.

Learn more

Industry & Solutions

Triple Play Billing An industry where multi service, package orientated, promo based products need to be flexible and quickly setup with flexible bundling of TV (DTT, DTH, Cable), Broadband and Telephony. . Read More >>

Pay TV Billing Pay TV (DTH, DTT, Cable, IPTV) is a marketing as well as a technology driven industry, and the switchover from analogue to digital television, along with a host of additional services (such as VoD and Box Mail) needs a new generation of CRM and Billing Software to meet the new demands. Read More >>

Real Time Loyalty & OffersThe CRM.COM Real Time Loyalty solution enables card issuers and merchants to track and classify, customer loyalty and importance. The system is easily configured to reward cardholders for their purchasing habits with a cash award called a cash back. Read More >>

Energy BillingCustomer loyalty rewards on the forecourt are well established marketing tools, yet so many implementations only scratch the service of the potential. The following are questions asked by most major energy retail Petrol station companies as they seek to strengthen their positions in the market. Read More >>

Installation & RepairsWhen the sale of an item is only the beginning of a relationship with the customer, extreme care must be taken so that every expectation and opportunity is met. This comprehensive set of tools allows you to manage all aspects of the customer / product life cycle, from stock control and orders to complaints and repairs. Read More >>

Real EstateLow margins, increased volumes and high competition have made the business of Real Estate Agents and Developers a high volume business with a high amount of information to process. Unifying a sales team that is quite often geographically wide spread is a 'must have' but implementations often lack the finesse to bring all parties successfully 'on board'. Read More >>

CRM Core ProcessesEvery solution from CRM.COM is based around a set of core processes that are fundermental to Customer Relationship Management. These processes include customer & contact management, customer financials & accounts, customer intelligence, opportunity & lead management, product management, calendaring and assignment & resource management. Read More >>

Content on this page requires a newer version of Adobe Flash Player.

CRM.COM News

CRM.COM Articles

CRM.COM Software

CRM On-Demand

CRM On-Premise

Industry & Solutions

My Account

Testimonials